Claims

Make a claim

Call us to start your claim, or get in touch if you need advice on what to do next.

office

01228 406446

Making a claim

If you need to make a claim, we’re here to help. Our team will guide you through the process and explain the next steps clearly, so you know what to do and what to expect.

Contact a claims adviser

Call our office during normal hours, or use the out-of-hours contacts if you need urgent support. If you have your policy details to hand, it can help speed things up.

If you’ve had a motor incident - you will need...

  • Other party’s full name, address and contact number
  • Vehicle registration
  • Vehicle make, model and colour
  • Insurance details (if available)
  • Photos and dashcam footage (if available)
  • Third-party witness details

FAQs

If it’s safe to do so, gather the key details above and contact us as soon as you can. We’ll confirm next steps.

We’ll work with you and our insurer partners to keep communication clear and help move the claim forward.

Yes. We’ll explain what information is needed and what a realistic process usually looks like.

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